Wolbix Help Center  >  All the Info you Need  >  Payments

Can I Refund Payments to My Clients?

Yes, you can issue a refund, but the workflow will depend on the payment gateway that you have configured in your Wolbix settings.
 

Stripe

If your payment gateway is configured to use Stripe, refunds that are completed from within Wolbixwill record the refund in Wolbix and Stripe will automatically refund the funds to the client.
 

PayPal
 

If your payment gateway is configured to use PayPal, refunds that are completed from within Wolbix will only record the refund in Wolbix, but this will not trigger PayPal to issue a refund and no currency will be exchanged. To return the actual funds to the client, you will need to issue the refund from your PayPal account. Click here to learn more about issuing refunds from your PayPal account.
 

Square
 

If your payment gateway is configured to use Square, refunds that are completed from within Wolbix will record the refund in Wolbix and Square will automatically refund the funds to the client.

Any further questions ? Contact us.